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Posted by on Jul 7, 2016 in David Weil, HICAP, Medicare |

Medicare Updates by HICAP

by David WeilDWPHOTO

Medicare Beneficiary Ombudsman

With Medicare, you have special rights and protections. There are resources available to you to make sure your rights are protected, including the Medicare Beneficiary Ombudsman. The Medicare Beneficiary Ombudsman helps you with Medicare-related complaints, grievances, and information requests. The Medicare Beneficiary Ombudsman makes sure information is available about:

  • What you need to know to make health care decisions that are right for you
  • Your Medicare rights and protections
  • How you can get issues resolved

The Medicare Beneficiary Ombudsman also shares information with the Secretary of Health and Human Services, Congress, and other organizations about what does and doesn’t work well, to improve the quality of the services and care you get through Medicare. If you’ve contacted 1-800-MEDICARE about a Medicare-related inquiry or complaint but still need help, ask the 1-800-MEDICARE representative to send your inquiry or complaint to the Medicare Ombudsman’s Office. The Medicare Ombudsman’s Office helps make sure that your inquiry or complaint is resolved.

  • Excerpted from the official U.S. Government Website for Medicare – Medicare.gov