EL&A In Action
Client Recovers Twice Her Damages in Auto Repair Fraud Settlement
Pursuant to an eve-of-trial settlement, a single 78-year-old San Diego woman recovered twice the amount of money she alleged was taken from her in an auto repair scam.
After bringing her vehicle to a well-known local auto repair chain to diagnose a rough idle, the Client alleged she was subject to thousands of dollars of unauthorized repairs that did not fix her vehicle. Additionally, the repair chain required her to pay for all the purported repairs in cash, then returned the Client’s vehicle with the same rough idle the repair shop should have fixed.
The Client further alleged that the repair shop repeatedly refused to refund her money, then offered to give her money if she agreed not to report the repair shop’s conduct to a state oversight agency.
Because the sum of money she gave the repair shop was equivalent to about 10% of her annual income, the Client feared for her financial security. The Client’s stress was exacerbated by the fact she had to spend more money paying to have her vehicle finally repaired at another repair shop.
The Client tried unsuccessfully to obtain compensation for almost a year before seeking help from Elder Law & Advocacy. A pro bono litigation attorney, who volunteers with Elder Law & Advocacy, agreed to represent her and filed a civil action on her behalf. After filing the litigation case, she recovered substantial compensation just before she traveled to spend Christmas with her family.