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Blog Article Spring 2019

From our Executive Director’s Desk

Like many of you, our blog readers, I am a senior.  And as a senior, I get calls from strangers trying to sell me things.

Last week, I received a call from yet another stranger.  Because I research scams targeting seniors, I didn’t hang up.

The caller told me he was sure I could use a back brace and assured me it was absolutely free – no cost to me.  All he needed was my full name, date of birth, address for shipping and Medicare number.  When I refused to give out my personal information or Medicare number, he hung up.

This attempt at Medicare fraud was unsuccessful because I am aware of how it works.  If you get a call like this, never give out any personal information or your Medicare number.  Your personal information can be sold to other scammers, and you may be denied needed durable medical equipment in the future by Medicare.

Have a question about a call you received or a letter that came in the mail?

Call Elder Law & Advocacy

San Diego County:  858-565-1392

Imperial County:     760-3530223

Could it Happen to You?

Our 88 year old client was approached by 3 door – to – door salespeople about applying a special, “environmentally friendly” exterior paint to her home.  Our client explained that she had just had her home painted but they wouldn’t leave until she agreed to the work.  Feeling pressured, she signed some papers to get these 3 strangers out of her home.

The men told her PACE (Property Assessed Clean Energy) financing would take care of it and help her out.  The contract price was over $28,000, adding $2,800 to her property tax bill for 20 years.

Could she afford it? No!  Did she understand how PACE financing works?  No!

Maybe it could happen to you.  To protect yourself, don’t open the door to people who just show up.

Talk “through the door” before opening it because once you let them in, it can be very hard to get them out.


If you are a senior and have questions about a home improvement contract, call us for free legal assistance.  Our attorneys will review your documents.


SAN DIEGO COUNTY:  858-565-1392

IMPERIAL COUNTY:    760-353-0223


Remember, take your time before you sign.



Carolyn Reilly

Executive Director

Are You An Older Adult Homeowner?

In San Diego and Imperial Counties, sales people are going door-to-door, talking to homeowners about lowering their electric bills.  They want to sell products such as solar panels, insulating exterior paint, new windows, artificial turf other products.  They are targeting older homeowners who might have lots of equity in their homes.

As part of their sales pitch, these people are lying, telling homeowners there is a “free” government sponsored program, or that there is special financing with great rates and no payments for one year. They sometimes ask the homeowner to “sign” on the sales person’s phone or portable laptop.

In reality, these products are not free and often overpriced.  The “special financing” is through the Property Assessed Clean Energy (PACE) program, which adds the cost of these products onto your property tax bill for years.  If you don’t pay the full tax bill, you can face foreclosure.

To be safe, don’t open your door to these sales people and hang up when they call. You need your home so don’t let them take it from you.

Question?  Call Elder Law & Advocacy at (858) 565-1392

Danger for Homeowners: Door-to-Door Sales

It seems like a good deal – new paint for your home that will give you huge savings on your electric bill; solar panels which are practically free; replacement windows that are as energy efficient as they are beautiful.  Special financing for seniors.  Who could pass it up?

If you fall for it, there is a good chance you could end up with a huge increase on your property tax bill.  That ‘special financing’ gets put on your county property taxes and has administrative costs, fees and interest.  It comes with a big risk if you can’t afford these new assessments on your tax bill.  You could have trouble refinancing or selling your home, and can even face foreclosure.

Most salespeople are good at what they do.  Our capable, careful clients have been duped by door-to-door sales pitches.  If you are asked to initial something or sign a bid, your initials or signature can be used to electronically sign documents you never reviewed, with terms you would never accept.

If you are interested in a home improvement product or service, ask for an estimate and for information on the service and product.  Next, call us – there is no cost to you – and we will review the documents with you.  San Diego 858-565-1392; Imperial County 767-353-0223

Take your time before you sign and have a safe, scam-free New Year.


Carolyn Reilly

Executive Director



Fake Calls About Your SSN

The FTC is getting reports about people pretending to be from the Social Security Administration (SSA) who are trying to get your Social Security number and even your money. In one version of the scam, the caller says your Social Security number has been linked to a crime (often, he says it happened in Texas) involving drugs or sending money out of the country illegally. He then says your Social is blocked – but he might ask you for a fee to reactivate it, or to get a new number. And he will ask you to confirm your Social Security number.

In other variations, he says that somebody used your Social Security number to apply for credit cards, and you could lose your benefits. Or he might warn you that your bank account is about to be seized, that you need to withdraw your money, and that he’ll tell you how to keep it safe.

But all of these are scams. Here’s what you need to know:

  • The SSA will never (ever) call and ask for your Social Security number. It won’t ask you to pay anything. And it won’t call to threaten your benefits.
  • Your caller ID might show the SSA’s real phone number (1-800-772-1213), but that’s not the real SSA calling. Computers make it easy to show any number on caller ID. You can’t trust what you see there.
  • Never give your Social Security number to anyone who contacts you. Don’t confirm the last 4 digits. And don’t give a bank account or credit card number – ever – to anybody who contacts you asking for it.
  • Remember that anyone who tells you to wire money, pay with a gift card, or send cash is a scammer. Always. No matter who they say they are.

If you’re worried about a call from someone who claims to be from the Social Security Administration, get off the phone. Then call the realSSA at 1-800-772-1213 (TTY 1-800-325-0778). If you’ve spotted a scam, then tell the FTC at

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From Our Executive Director’s Desk

Scammers who target seniors were very active in 2018.  Most of these scams have been around for many years.  Why?  Because they work and the scammers get away with it.  Here are some to watch out for in 2019, along with my best tip: HANG UP before they can get to your money!

Your phone rings…

You won the lottery!

HANG UP!  It’s a SCAM!

Your grandchild is in trouble and needs you to wire money or get a gift card.

HANG UP!  It’s a SCAM!

You qualify for free home improvements-solar, roof, windows, ‘cool wall’ paint.

HANG UP!  It’s a SCAM!

The IRS calls to say you owe back taxes.

HANG UP!  It’s a SCAM!

Medicare is calling because you need to pay for a new Medicare card.

HANG UP!  It’s a SCAM!

If you have a question about a call, a letter, or a contract, contract Elder Law & Advocacy before you open your wallet.  An attorney will advise you free of charge.  For an appointment call 858-565-1392 in San Diego County or 760-353-0223 in Imperial County.

Best wishes for a safe and happy 2019!

Carolyn Reilly

AmazonSmile Increased Donation Rate October 29 to November 2

Dear Supporters of Elder Law & Advocacy,

Please consider making your purchases at this week through the Amazon Smile link that benefits Elder Law & Advocacy. From now until November 2nd, we will receive a donation of 5% of the value of what you spend at, if you do so through the Amazon Smile link.

Thank you for helping us to help seniors in our community!!

Elder Abuse Restraining Order – Can it help you?

June 15th is World Elder Abuse Awareness Day.  Elder Abuse is reported by about 1 in 10 older adults but thought to be vastly underreported.

Elder abuse is the physical abuse, mental suffering, sexual abuse, financial abuse, or neglect of someone 65 years old or over. Although it can be inflicted by a stranger, a neighbor or an acquaintance, it is too often inflicted by a caregiver, child, or spouse. The stress of caregiving and financial strain create circumstances that are especially susceptible to abuse. Elders are often stuck in these situations without the physical capability to leave or financial means to seek help.

If someone finds themselves in this situation and are in danger, they should call the police. In addition, there are resources in San Diego County that can help to construct a comprehensive protection plan.

A Civil Elder Abuse and Dependent Adult Restraining Order is one of these tools.  In so many instances, stopping an abuser’s physical access to the elder or to the elder’s assets would stop the abuse. The judge can order the restrained person to stop the abuse (e.g. yelling, threatening), stay away from the elder’s home or place or work (e.g. the judge may order the respondent to stay 100 yards away), stop contact with the elder or other family members (e.g. stop calling them), and in some circumstances move out of a shared home. Unless the abuse was solely financial, it also requires the restrained person to give up all firearms. Violation of any of these orders can result in jail time.

Restraining Orders are not unique for elders. However, the Elder Abuse and Dependent Adult Restraining Order does differ in its accessibility.  The California State legislature has recognized that seniors need more protection and lowered the standard of proof required for success. The process can, hopefully, be a bit less daunting. Such a powerful tool that can make such a difference in the protection of these victims.

For these restraining orders, the court system is set up for people to come in and ask for the protection they need. Even so, it can be frightening for an elder to do this on their own.

If you would like more information on Elder Abuse and Dependent Adult Restraining Orders please feel free to call Elder Law & Advocacy at (858) 565-1392. Since this is a limited program, all clients will be screened before representation is offered.

United Nations’ Elder Abuse Awareness Day

In the United States it is estimated that elder abuse will affect over 5 million seniors and cost them over $2.6 billion each year. The United Nations defines elder abuse as “a single, or repeated act, or lack of appropriate action, occurring within any relationship where there is an expectation of trust which causes harm or distress to an older person.” Unfortunately of those 5 million seniors often do not report their abuse due to embarrassment or denial. The United Nations has designated June 15th as Elder Abuse Awareness-Day to raise awareness for the immense scale of this issue and to let seniors know that their abuse should not be a subject of embarrassment.

Some of the most prevalent types of elder abuse we see at Elder Law & Advocacy are scams and financial fraudulent activities. Sadly, scams and their effects are widespread among members of our senior population due to the fact that predators view seniors as vulnerable targets. Scam artists take advantage of lonely, sometimes confused seniors and strip them of hard earned and often very limited assets needed for their retirement and care. If caught or prosecuted, reparations are rare and thus in addition to helping those already affected by scams, we have created educations programs focused on awareness and prevention.

At Elder Law & Advocacy, we seek to protect seniors by providing legal advice and advocacy in order to help seniors defend their legal rights and preserve the respected place they deserve in our community. While the fact that Elder Abuse Awareness-Day is required to exist is dismaying, it only serves to further validate our mission, and inspires us to continue to advocate and raise awareness for seniors who are being abused.

We invite you to donate and lend your support to Elder Law & Advocacy and our efforts to address predatory activities towards seniors. Your financial assistance will have a direct impact on your local community by enabling us to advocate and empower our seniors. We are grateful for your generosity and aid it ending elder abuse.

by Bradley Sendel