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Unwanted calls: Just block ’em and report ’em

Unwanted calls are annoying. They can feel like a constant interruption — and many are from scammers. Unfortunately, technology makes it easy for scammers to make millions of calls a day. So this week, as part of Older Americans Month, we’re talking about how to block unwanted calls — for yourself, and for your friends and family. To get started, check out this video:  Some of the most common unwanted calls the FTC sees currently include pretend Social Security Administration, Medicare, and IRS calls, fake Amazon or Apple Computer support calls, and fake auto warranty and credit card calls.    But no matter what type of unwanted calls you get (and everyone is getting them) your best defense is a good offense. Here are three universal truths to live by: Don’t trust your caller IDHang up on robocallsUse call blocking Visit FTC.gov/calls to learn to block calls on your cell phone and home phone. The FTC continues to go after the companies and scammers behind these calls, so please report...

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“Card Member Services”- Lower Your Credit Card Interest Rate Scam

(Executive Director’s Scam Alert August 2019) The caller identified himself as working for “card member services”, representing all of the major credit card companies.  He said he could drop my interest rate on my credits cards by 1/3.  He asked me to confirm my full name and home address (he had my correct address) and that I had a Visa or MasterCard.  He claimed to have ‘pulled up’ my accounts and then wanted me to confirm the entire card number for one of my credit card accounts so he could verify it was really me. Instead of giving him a credit card number, I asked him to give me the last 4 numbers of any of my accounts that he had ‘pulled up’.  Things got interesting after that.  We went back and forth, each demanding that the other verify the information.  I explained that I am an attorney who works for a non-profit legal services organization and that I research financial scams targeting seniors. The caller was not concerned. ...

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